Introduction
Unicorn Global Solutions (hereinafter referred to as “Unicorn Global Solutions,” “we,” “our,” or “us”) is highly committed to protecting the privacy of visitors and users of our website and mobile application. This Privacy Policy describes how we collect, use, and protect your personal information.
Last updated on 20th January 2025.
You acknowledge and agree to our collection and processing of your personal information as provided herein when you visit our website or download our mobile app or by clicking to accept this policy.
Collection And Use Of Data
During registration, we collect your name, email address, and optionally, your phone number from the data you fill on our website or our mobile application. We use these data for the following:
Communication: We can reach you through news letters, vital updates, and other communications on our services in case we have your phone number.
Account Management: Your phone number is an identity for the registered users and we can safely and effectively manage your account.
Customer service: It helps us address any problem that you may face with our services and reach you in a timely manner.
We are committed to respecting your privacy and handling your personal information in a safe manner. To learn more about how we collect, use, and protect your information, please see our Privacy Policy.
Getting And Retaining Personal Data
We may collect, record, use, transfer, store, and disclose different types of personal information:
- Web and Mobile Application Usage Data: Information about the usage and device about the device and usage habits, including IP address, location, operating system, browser type and version, referral source, session length, page views, and navigation paths.
- Registration Data: Includes your name, email address, and phone number that you provided while registering an account on our website or mobile application.
- Subscription Information: The details include your name and email address that you provide while signing up for email alerts or newsletters.
- Service Interaction Data: It includes information as you provide when subscribing to newsletters or email notifications, for example, your name and e-mail address.
- Communication Data: The text and metadata of messages received through our services’ live chat, forms, and other forms of engagement.
Access to device functions like the camera, contacts, or location, that are necessary for the application to work. When necessary, we will ask for permission in detail. - Other Information: Any other personal information you choose to share with us.
Note: Obtain a person’s consent before disclosing his or her personal information so that it can be processed in accordance with this policy.
Applying Your Personal Data
The following may be applied of personal data collected through our mobile app and website:
- operating our services and platforms;
- adjusting your experience on online or mobile devices;
- sending newsletters, reminders and other email notifications;
- responding to questions or complaints;
enabling certain features of the app, such as location-based services; - publishing any user-created content with your consent prior thereto.
The Legal Basis For Processing Personal Data
We process your personal data:
- Only with explicit consent or knowledge on your part.
- For legitimate business interests, such as improving services.
- As necessary or allowed by the applicable law.
Sharing Personal Data
Your personal data may be shared with:
- We may transfer your personal data to any of our employees, officers, advisors, or agents as reasonably required for the purposes specified in this policy.
- We might disclose your information to any person in our family of companies, including affiliates or subsidiaries, provided that such persons are reasonably going to need this information for those purposes described here.
- To better protect your data, we entered Standard Contractual Clauses with our [Group Company(ies)], which ensures Group Companies treat the personal data similarly to and consistent with regional applicable data protection regulation.
We may disclose your personal information
- when the law requires such or in defense of our legal rights, including fraud prevention and credit risk reduction.
- To the buyer (or potential buyer) of any business or asset that we are (or are contemplating) selling;
- To any person whom we believe has the right to request such information from a court or other competent authority if we reasonably believe that such court or authority is likely to order disclosure of such information.
Except with this policy, we will not share your personal information with other parties.
International Data Transfers
- Information we collect may be stored, processed, and transferred between countries where we operate. This enables us to comply with this privacy policy in processing your information.
- However, to ensure that information does receive an adequate level of protection, we have executed Standard Contractual Clauses with our Group Company(ies) to ensure that your personal data is treated by those third parties in a way that is consistent with regional laws on data protection.
- Information posted on our website/mobile application, including any information you contribute to be made available on our website/mobile application, may be accessed worldwide via the internet. We cannot control what others do with this information.
- You agree expressly to the transfers of personal information described in this Section.
Retaining personal information
We shall retain your personal data only for such a duration that is reasonably necessary to achieve the purposes for which it was collected, inclusive of any legal, regulatory, tax, accounting, or reporting obligations. In case a complaint arises or there is a reasonable belief that litigation might ensue in regard to our relationship with you, we may retain your personal data for a longer period than above.
To decide how long we will retain personal data, we take into account the following factors:
The volume, nature, and sensitivity of the personal data. The risk of harm associated with unauthorized use or disclosure of your personal data. The purposes for which we process your personal data and whether those purposes can be achieved through alternative means. Legal, regulatory, tax, accounting, and other applicable requirements.
Security Of Your Personal Information
We have installed appropriate security measures to ensure the accidental loss of your personal information, unauthorized access or disclosure, accessing, using or altering your information. Access to the personal data processed is restricted strictly to employees, agents, contractors and other third parties who have the legitimate business needs to access personal data. Only these individuals process your personal data exclusively in accordance with our instructions are bound by their confidentiality obligations. We have procedures in place to address any suspected breach of personal data. In accordance with legal requirements, we will notify you and any relevant regulatory bodies as soon as possible in the event of a confirmed breach. However, data transmission through the Internet or mobile networks is inherently insecure and cannot be assured to be totally protected.
Your Rights
You have rights over your personal data under the laws of UAE's data protection. These include the following:
- The right to know how we are processing your personal information.
- The right to access your personal information and other information that this privacy policy is relevant to.
- The right to require us to correct/erase your personal information about you in some circumstances.
- The right to object to direct marketing.
- The right to object to automated decisions which produce legal effects about you.
- Objecting to our continued processing of your personal information in certain situations.
In case you wish to exercise any of these rights, please contact us. We may need certain information from you to verify your identity and confirm your right to access your data. This security measure prevents personal data from being disclosed to unauthorized persons.
We respond to all legitimate requests within one month, but sometimes if the request is very complex or even when multiple requests have been received from you, it may hardly take longer. We will promptly inform you about the delay, however, in that case as well.
Third Party Services And Websites
Our site contains links and references to, and descriptions of, third-party websites. We do not control and are not responsible for the privacy practices or policies of third parties.
Cookies And Tracking
Cookies enhance user experience on our website. A cookie is a file containing an identifier, a string of letters and numbers, that a web server sends to your web browser and stored by the browser. Every time your browser requests a page, the identifier is sent back to the server.
Cookies: Check our Cookie Policy.
Mobile Application Tracking: Our mobile application may collect tracking technologies for better experiences. Permissions and data usage are also explained clearly inside the application.
Updates Of Policy
This Privacy Policy may be modified from time to time to reflect changes in practices or regulations. We will post any changes on our website and app, together with an updated ‘last revised‘ date. We encourage you to regularly check this policy to stay informed of how we protect your information.
Contact Information
You are welcome to contact our Service Team at the email id info@ugsdxb.com in case of any clarification regarding the Website Usage Policy.